Return Policy
Effective Date: January 1, 2025
We stand fully behind every bottle of Lipo Flow. If you are unsatisfied with your purchase for any reason, you have 60 days from your delivery date to return the product and receive a complete refund. Please follow the four steps below to ensure your return is processed quickly.
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1
Confirm You Are Within the 60-Day Window
Make sure your return request falls within 60 days of the date your order was delivered. To verify your delivery date, use the tracking number provided in your shipping confirmation email and check the carrier's website.
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2
Email Our Support Team
Send an email to [email protected] and let us know you would like to request a refund. Please use "Refund Request" in the subject line so your email is prioritized. Include your order number if available.
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3
Send the Bottles Back
Package all bottles (whether empty or full, opened or sealed) along with a note containing your full name, email address, and order ID. Ship the package to our returns address below. Please note that we do not cover the cost of return shipping.
Returns Address: 11870 62nd St N
Largo, FL 33773
United States -
4
Wait for Your Refund Confirmation
Once we receive your returned package, we will process your refund promptly and send you a confirmation email. Please allow 5 to 10 business days for the refund to appear on your credit card statement, depending on your bank or card provider.
Important Notes
You must return all bottles along with the packing slip included in your original order for your refund to be processed. Partial returns may not qualify for a full refund.
Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service to ensure your return reaches us safely.
Questions? Contact our support team at [email protected] or call us at +1 925-231-0148. We are happy to help.
Statements on this website have not been evaluated by the Food and Drug Administration. Products are not intended to diagnose, treat, cure, or prevent any disease.